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(en) France, UCL AL #353 - Antipatriarchy, Behind the Scenes of Wikipedia: Hell for Minorities (ca, de, fr, it, pt, tr)[machine translation]

Date Tue, 5 Nov 2024 07:45:37 +0200


Wikipedia is an essential pillar of access to knowledge. Its "neutrality," its rules, its power relations reflect on the 30 million people who consult it per month in France - and far beyond in the French-speaking world. Alternative libertaire interviewed people familiar with its behind-the-scenes work to talk about the oppressions at play there. ---- Creating an encyclopedia is a political act. Making it collaborative is even more so: when it was created in 2001, Wikipedia was seen as radical. However, the idea can appeal to a wide political spectrum. Sophie*, a long-time contributor to its French-language version, describes an initial population that was rather left-wing - attracted by the sharing of knowledge - alongside a slightly smaller population that was rather right-wing - attracted by the preservation of heritage. Morgann, who was there from the start, saw it mainly as "nice free-market advocates." The founder, Jimmy Wales, is firmly ultra-liberal. And it is difficult not to see his influence in the functioning of Wikipedia, which is based on a few founding principles expressed in a complex set of rules and conventions.

One of these founding principles is a certain notion of "good manners". We must be courteous and seek consensus. This image of a civilized society, which would settle its disagreements through discussion and good faith, clashes with the reality of political conflicts. You only have to go to the discussion of a controversial article to observe endless pages of arrogant and passive-aggressive remarks, under a veneer of decorum. The principle of consensus often means a war of attrition: the one who can devote the most time to it, and who is the least affected by the violence of the discussion, will have the advantage. Also favored are those who are experts in Wikipedia's rules, which are numerous and broad enough that it is always possible to brandish one against your opponent.

The heart of the Wikipedian community refuses to think of these conflicts politically. Sophie describes a depoliticized population, which sees itself as a besieged citadel. Wikipedia must indeed face, with declining human resources, constant degradations and promotions of companies or political candidates. But it does so in ignorance of basic anti-fascism. A "notorious fascist" will only be blocked if he or she frankly breaks the rules, as was the case in 2022 with the "WikiZédia" affair, and the same treatment is reserved in theory for any activist. In practice, the far right can remain subtle to the uninitiated, while minorities are accused of "disorganizing the encyclopedia" as soon as they point out the logic of oppression. Any mention of transphobia or racism in the remarks or consequences of a decision will be taken as a personal attack, contrary to the rules of "good manners" - an interpretation that some even try to make explicit in the rules.

When twelve trans people "attack" Wikipedia
As a result of these dynamics, the shift to the right of society, and the departure of historical left-wing contributors, the balance of power within the hard core is today in favor of "apolitical centrists" and conservatives. This is evidenced by the events of the beginning of this year, around the mention in articles of the deadname, the former first name of a trans person. After years of violent debates - with for example comparisons to criminals wishing to erase their past - a vote was pushed to settle the issue once and for all. Given the impact of such a decision, it was relayed in trans communities on social networks, which in itself was seen as an attack. Several contributors, even experienced ones, were blocked from the site for this "rounding up" and for the "harassment" that denouncing the situation constituted. This was followed by a vote to limit who can participate in the votes, a vote in preparation to know if we can degender or misgender trans people, attacks on the biographies of people who have publicly discussed the subject, etc.

Clémence*, who lived through the events - at the cost of a month of sick leave -, considers that a small group makes its law on Wikipedia. Surveillance of the bios of trans people, calls for reinforcements in discussions, "requests to admins" against their opponents, inversion of victims/aggressors... By claiming to be a bulwark against activists who have come to "disorganize the encyclopedia," they are sure to be protected by depoliticized "centrists." It is striking that a site that tens of millions of people rely on, and built by thousands of them, is governed by the inner circle of a few dozen guardians of the citadel, who refuse the opinion of those who have not spent hours learning the mysteries of the interface and the rules of the site.

A superficial neutrality
They also disclaim any influence on society: neutrality is another founding principle of Wikipedia. In practice, therefore, all points of view must be presented, and assertions must be supported by secondary sources - analyses and repetitions, often journalistic, of raw information. For the community, if "reliable" sources are increasingly right-wing, this would reflect society and it would therefore be natural for Wikipedia to slide to the right. However, this is to miss the editorial choices, eminently political, that are behind any presentation of information. The choice of sources, the structure of the articles, the importance given to each fact or opinion, the turns of phrase used, none of this can be neutral. They will necessarily reflect the point of view of the authors, who are mostly male (80% on Wikipedia FR!), white and well-off. For many of them, this lack of diversity is not even a problem, since every human being is supposed to be "equal". Everyone's life, oppression, the means in time and technical knowledge to contribute, all of this is not visible behind the screens.

And the fact is that Wikipedia can cause harm, even if the facts presented have already been in the sources. Information added to Wikipedia gains visibility that it did not necessarily have in its original article, and is doomed to remain. Particularly in a biography, this can lead to serious consequences. Exit the right to be forgotten: deadnames, far-right controversies, children's first names, all of this will be forever accessible in a few clicks. However, one rule of the encyclopedia is not to harm people. But some, disconnected from reality, find the "encyclopedic relevance" of the slightest bit of information more important.

Founded with a view to providing access to information for all and its control, the Wikipedia project can sometimes take on the air of a conservative insularity.
Faced with the impossible neutrality of editorial choices, Sophie and Morgann agree on the importance of situating knowledge and training the community in epistemology, beyond a principle of citation understood only on the surface. With regard to sources, if almost all the people interviewed agree with the current principle, the notion of reliability would need to be reviewed. Some knowledge, such as that on transidentity, comes from experiences and their sharing, and is ignored by the "major newspapers". Ivonne, an anti-racist activist, points out that African sources are not taken seriously, and that the French model does not apply to populations who get their information much more from blogs, YouTube channels or social media accounts, which are often more reliable and opinion-forming than traditional newspapers, especially in dictatorial regimes.

Remaking the real and the collective
In 2018, Ivonne founded Noircir Wikipedia, a project aimed at filling the gap in articles and references on black and Afro-descendant subjects and people, and at removing racist biases and euphemisms from the encyclopedia. Wikipedia "fr" is indeed supposed to cover the entire French-speaking world, which is mainly African. But here again, the structural differences in contributing are great. Just like "les sans pagEs", another project dedicated to women's biographies, Noircir Wikipedia regularly organizes workshops to contribute to the encyclopedia and catch up, article by article, on its shortcomings. Ivonne sees these initiatives as a more concrete way of making things happen than by getting involved in the online community, which she avoids as much as she can. These spaces transform individual and virtual action into collective dynamics, bringing mutual aid and solidarity. They also make the connection with activism focused on society, and media education - Wikipedia included.

These projects are salutary but face strong resistance. The sans pagEs have been the target of attacks for years, so much so that an open letter had to be published to support them. As for the Wikimedia Foundation, owner of Wikipedia, it is reluctant to act. Thus the citadel defends itself against those who fight to simply exist within it...

Chloé (UCL Grenoble)

* First names have been changed.

https://www.unioncommunistelibertaire.org/?Coulisses-de-Wikipedia-un-enfer-pour-les-minorites
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